• Willowghyll, Main Street

    Hungarton, Leicestershire, LE7 9JY, United Kingdom

  • Phone

    +44 (0) 116 259 5582

Our Privacy Policy


This policy explains how we use personal information and how we protect your privacy as required by the General Data Protection Regulations (GDPR) and the Data Protection Act 2018 (the legislation). For the purposes of the legislation and your data, LSA Solutions is the Data Controller. Mr Alan Sutton is the person responsible for data protection and can be contacted at alans@lsa-solutions.co.uk.The GDPR exists to safeguard your personally identifiable information or data. This privacy notice will be regularly reviewed and updates posted on LSA Solutions web-site.

Our Communications with You

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. It is not necessary for you to provide us with any personal data (such as your name or your email address) to visit our website. If you provide us with personal data, we collect, process, and use this information only for the purposes of providing the services that you have requested from the website. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process, but we advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

If you do not want to receive commercial communications from us, you may opt out by following the unsubscribe link in any of our email communications.

Email marketing campaigns published by this website or its owners may be sent out periodically and are sent to recipients who can reasonably expect to have a legitimate interest in our business products in order that we may develop and further our business activities and in doing so provide the recipient with high quality services and products. These emails may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

Site Tracking

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of our applications and online services to better meet the needs of customers. This software does not enable us to capture any personally identifying information.

Security to Protect your Information and Data Retention

When you enter personally identifying information, your details are transmitted across the internet securely using high-grade encryption (128 bit). Furthermore, as required by the UK Data Protection Acts of 1984 and 1998 and the GDPR, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

All data collected for the purpose of legitimate business interest is held only for as long as necessary to communicate effectively with you and is subject to continual review and deletion from our system.


Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that. Even without a cookie you can use most of the features on the web site. Our cookies do not contain any personally identifying information.

If you visit any of our web sites as a result of clicking on a link, we are able to understand how you interact with the pages of our website through the combination of the cookies set on the pages of our website. This enables us to understand what interested you in our emails and what did not, and what interests you about our website and what does not. We can then try to send you more interesting information in the future. Please note that this information is for our use only - we do not disclose or share this information with any third parties. If you do not wish this to happen, you can change the cookie settings in your browser.

Further Information

If you have any further questions about our Privacy Policy or its implementation, please contact our appointed individual responsible, as identified above. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.